Privacy Policy

Introduction

Body Torque (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

Information We Collect

We may collect personal information from you when you interact with our website, including but not limited to:

  • Contact Information: Name, email address, phone number, and physical address.
  • Membership Details: Information related to your membership preferences and history.
  • Payment Information: Credit card details and billing information.
  • Health and Fitness Information: Details you provide about your health and fitness goals.
  • Website Usage Data: Information on how you use our website, collected through cookies and similar technologies.

How We Use Your Information

We use the collected information to:

  • Provide Services: Deliver the products and services you have requested.
  • Communication: Send newsletters, special offers, and updates with your consent.
  • Improvement: Enhance our services, website functionality, and user experience.
  • Compliance: Adhere to legal obligations and enforce our terms and conditions.

Disclosure of Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist in operating our website and services, bound by confidentiality agreements.
  • Legal Requirements: Authorities when required by law or to protect our rights.

Data Security

We implement reasonable security safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is entirely secure.

Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or outdated personal information.
  • Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Privacy Officer

In compliance with the Privacy Act 2020, we have appointed a Privacy Officer responsible for overseeing our data protection practices.

This Privacy Policy is effective as of 15th January 2025.